Required skills

allocating duties to staff based on a range of operational requirements staff experience level of responsibility and complexity of job task

assessing industry requirements associated with steward services including safety security licensing and staff and animal welfare

adhering to safe handling and work practices when working around greyhounds or horses

communicating with racing administration executives and staff other stewards racing officials licensed and registered personnel and others using assertive communication techniques to gather interpret and relay information related to steward duties

completing duties in accordance with safe operating procedures and nominated time frame

complying with organisational policies and procedures

computer skills including

data entry and retrieval

email and internet

spreadsheets

word processing

conducting steward inquiries and gaining satisfactory conclusions

critically analysing decisions made at inquiries appeals protests and review for relevance

enforcing the rules of racing

hearing and adjudicating race protests

identifying different items of industryapproved greyhound and horse race gear and assessing their condition in terms of safe use and need for repair

identifying individual animals by industry signalment and documents

identifying signs of ill health injury or pain in racing animals

leadership skills to successfully manage and coordinate staff including ability to delegate as and when required

managing race day incidents and emergencies

managing OHS and environmental work procedures

managing staff

preparing and presenting evidence for appeals

providing clear and concise reports on race performance in verbal and written formats

reading and controlling races

reading and interpreting workplace documentation including rules of racing

relating to people from a range of social cultural and ethnic backgrounds and with varying physical and mental abilities

taking a proactive stance in all matters pertaining to racing and implementing changes to advance racing where necessary

using initiative discretion and judgements to solve racing issues and problems

using video and DVD recording and replay devices and other equipment and technology for racing operations duties

working within the boundaries set by regulatory bodies other regulations and the racing industry

working with team members to achieve results

written communication skills to complete workplace documentation and reports

Required knowledge

avenues and procedures for personnel to access counselling

communication procedures for communicating with racing administration executives and staff other stewards officials licensed or registered personnel and others including reporting lines within the workplace and wider racing industry

detailed understanding of applicable federal state or territory legislation and regulations and national standards and codes of practice including

animal welfare

antidiscrimination and harassment

environmental and waste management

equal employment opportunity

industrial relations

OHS

ethical conduct standards of relevant racing principal authority

greyhound or racehorse identification features

industry terminology related to steward duties racing operations and wider racing industry

organisational policies and procedures and management practices

principles of administrative law and sound knowledge of legal proceedings

principles of effective communication

procedures for hearing protests conducting inquiries and gathering evidence

procedures for operation and maintenance of required equipment and technology

purpose of gear and reasons for identifying and reporting problems with condition fit and safety

reasons racing animals may not perform as expected

relevant rules of racing

reporting requirements for irregularities and problems

symptoms of and ways of checking for common signs of injury ill health or distress in racing animals

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria required skills and knowledge and the range statement of this unit and include evidence of the following

knowledge of the requirements procedures and instructions that are to apply when managing steward services

demonstration of ability to manage race day and nonrace day steward services including investigations and inquiries by applying the relevant rules of racing and related protocols using appropriate communication techniques that reflect compliance with equity principles

implementation of procedures and timely techniques for the safe effective and efficient application of steward services management

working with others to undertake and complete the required procedures that meet required outcomes

Evidence should be collected over a period of time in a range of administrative race meeting and trial contexts and include dealings with an appropriate range of situations

Context of and specific resources for assessment

Competency must be assessed in a racing workplace that provides access to the required resources Assessment is to occur under standard and authorised work practices safety requirements and environmental constraints It is to comply with relevant regulatory requirements or Australian Standards requirements

Assessment of the practical components of this unit will be by observation of relevant skills

The following resources must be available

materials and equipment relevant to assessing candidates ability to manage steward services

racing administration offices racetracks race trials and meetings and related facilities

work instructions and related documentation

Method of assessment

Assessment methods must satisfy the endorsed Assessment Guidelines of the Racing Training Package

The suggested strategies for the assessment of this unit are

written andor oral assessment of candidates required knowledge

observed documented and firsthand testimonial evidence of candidates application of practical tasks including

observation of chairing at least three race meetings and conducting at least three inquiries

presenting completed reports for these race meetings plus reports for three inquiries and any related appeals in which candidate has actively participated while maintaining case studies of common race incidents

Evidence is required to be demonstrated over a period of time therefore where performance is not directly observed any evidence should be authenticated by supervisors or other appropriate persons at least one of whom should be approved by the State Principal Racing Authority

This unit may be assessed in a holistic way with other units of competency relevant to the industry sector workplace and job role

Guidance information for assessment

Assessment methods should reflect workplace demands eg literacy and numeracy demands and the needs of particular target groups eg people with disabilities Aboriginal and Torres Strait Islander people women people with a language background other than English youth and people from low socioeconomic backgrounds

The range statement provides details of how this competency can be used in the workplaces of the racing industry to manage steward services. Workplaces include greyhound, harness and thoroughbred racecourses, training tracks and administration buildings.

Stewards oversee the conduct of all racing-related activities within the responsibilities and powers described under the rules of racing. The conditions under which this unit is delivered and assessed must take into consideration these powers and responsibilities. These powers and responsibilities are further described in the rules of racing for the relevant racing code. It is strongly recommended that training facilitators and learners refer to these powers and responsibilities as part of the range of conditions for all units covered in the steward specialist area of the Training Package.

Rules of racing and legislation may include:

Areas the rules of racing cover include:

Dimensions of ethical behaviour include:

Race meeting operations roles include:

Race meeting operations duties will include:

Licensed or registered personnel will include:

Animal welfare legislation includes:

Staff welfare and safety will include:

Reviewing inquiry conclusions and penalties awarded may ensure:

People concerned in the appeal decision may include:

Policy and protocol reviews may cover: